Our mission is Driving Change For Tomorrow. This means putting our customers at the heart of everything we do and exceeding expectations wherever we can. Making sure thousands of journeys a day run smoothly is a complex business. Especially when we operate in so many urban areas, where the bus is the most effective way of tackling traffic congestion.
This is why we’re redefining and repositioning bus travel. And we’ve made our largest ever investment in bus services outside of London, ordering 425 new vehicles (including six electric buses) totalling £70 million. We’ve now invested around £310 million in 2,000 new vehicles over the last four years that offer new features such as Wi-Fi, so our customers can get to where they want to go as quickly, safely and as comfortably as possible. We are serious about investing in technology and now have contactless payment available across all FirstBus companies - for more information click here
We’re also always investing in the best talent and training, so our people have the skills, knowledge and resources they need to take our services further than ever before.