At FirstGroup, our customers and colleagues are our No1 priority. Their safety and happiness are at the heart of everything we do. It’s why we go to such great lengths to deliver an industry-leading performance. And our efforts haven’t gone unnoticed. Our family of businesses are very proud to have picked up all kinds of awards and honours. Here are just a few of our more recent awards:
Awards
FirstGroup
Investors in People Gold Award, 2015
Top Transport Logistics & Distribution Company for Graduates to Work For – Smaller Intake: 2015
Carbon Trust Standard, Triple certification for achievements in reducing carbon emissions, water use and waste across UK Bus and UK Rail - 2015
Great Western Railway
Industry Leader of the Year, Mark Hopwood, Managing Director. – Rail Business Awards 2017
Best Corporate Communications - Rail Business Awards 2015
Best Marketing Campaign - Rail Business Awards 2015
Rail Business of the Year - Rail Business Awards 2016
Recommended for IiP Gold Status - November 2014
Excellence in Employee Relations - Personnel Today Awards - November 2014
Young Professional of the Year - Rail Business Awards - 2014
GWR - Rail Business Awards 2020. Diversity in Rail - Highly Commended status

First TransPennine
UK Customer Satisfaction Awards, Strategic Leadership Award, Kathryn O'Brien, Customer Experience Director. 2017
Rail Business Awards - Highly Commended Train Operator, First TransPennine Express /Siemens/Network Rail - Highly Commended Rolling Stock Excellence, Highly Commended Women in Rail Award: Kathryn O’Brien; Investors in People (IIP), Gold Status 2015
Investors in People Gold Award - February 2015
British Quality Foundation’s UK Excellence Award - October 2014
Hull Trains
Rail Operator of the Year, National Transport Awards - 2016
Employers Working in Partnership Award, The Campaign for Learning - 2016
National Transport Awards, Rail Operator of the Year, Highly Commended - 2015
Rail Business Awards, Highly Commended, Train Operator 2015
First Bus
National Employee Engagement Awards, Unsung Hero Award, Tony Clegg, Highly Commended; 2016
Low Carbon Vehicle Operator of the Year, Low Carbon Champions Awards. 2016
Bristol and Bath Women in Business Awards. Female Apprentice of the Year: Tina Haden-Williams; People 1st Apprenticeship Awards, Passenger Transport Advanced Apprentice of the Year: Tina Haden-Williams - 2015
National Transport Awards, Travel Information and Marketing award, First South Yorkshire - 2015
Employee Engagement Awards, The Professional of the Year Award Highly Commended: Joy Devine, Operations Manager - 2015
2015 Everywoman in Transport & Logistics Awards, Woman of the Year, Fiona Kerr - 2015
'Advanced Apprentice of the Year’ (one of our Apprentice Mechanics at First West of England) – People 1st Apprenticeship Awards 2015
Female Apprentice of the Year (one of our Apprentice Mechanics at First West of England) – Bristol and Bath Women in Business Awards 2015
Special Award for First Rail Support for overcoming adversity during rail disruption - UK Bus Awards - November 2014
Special Award for First Glasgow and First Games Transport for bus and coach provision during Commonwealth Games - UK Bus Awards - November 2014
First Prize in the Environment Category - UK Bus Awards - November 2014
*These awards were for the Sheffield Bus Partnership, a groundbreaking agreement between First, SYPTE, Sheffield City Council and other bus operators. At these awards, we were runners up in two more categories and had another 11 submissions that were ‘highly commended’!